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  • insurance customer service

Insurance customer service

Service recipients who are insured with an insurance company can use their rights to medical treatment in both outpatient and inpatient cases, depending on the coverage they have purchased from that insurance company. The hospital has arranged staff to serve customers. Insurance and contracting companies Ready to give advice and coordinate with insurance companies To comply with the coverage conditions of the insurance policy.

List of partner insurance

  • AIA Insurance
  • Aioi Bangkok Insurance Public Company Limited
  • Allianz Ayudhya Assurance Public Company Limited
  • Allianz Ayudhya General Insurance Public Company Limite
  • AWP Services (Thailand) Co.,Ltd.
  • AXA Thailand General Insurance Public Company Limited
  • Bangkok Insurance Public Company Limited
  • Bangkok Life Assurance PLC
  • BUI Life Insurance Public Company Limited
  • Chubb Life Assurance Public Company Limited
  • Chubb Samaggi Insurance
  • Cigna Insurance PLC
  • Dhipaya Insurance Public Company
  • FWD Life Insurance Public Company Limited
  • Generali (Thailand) CO.,LTD.
  • Generali Life Insurance (THAILAND) CO.,LTD.
  • International SOS Services (Thailand) Ltd.
  • KRUNGTHAI-AXA LIFE
  • KSK Insurance (Thailand) Co., Ltd.
  • LMG Insurance Public Company Limited
  • Luma Care Co., Ltd.
  • Med-Sure Services Ltd.
  • Mitsui Sumitomo Insurance Co., Ltd.
  • MSIG Insurance (Thailand) Public Company Limited
  • Muang Thai Insurance Public Company Limited
  • Muang Thai Life Assurance Public Company Limited.
  • Navakij Insurance Public Co., Ltd.
  • Ocean Life Insurance Public Company Limited
  • Pacific Cross Health Insurance PCL
  • Phillips Insurance PCL.
  • Prudential Life Assurance (Thailand) Public Company Lim
  • Samsung Life Insurance PCL
  • Sompo Insurance (Thailand) Public Company Limited.
  • Southeast Life Insurance Public Company Limited
  • Syn Mun Kong Insurance Public Company Limited
  • Thai Health Insurance PCL
  • Thai Insurance Public Company Limited
  • Thai Paiboon Insurance PLC
  • Thaivivat Insurance Public Company Limited
  • Thanachart Insurance
  • The Deves Insurance Public Company Limited
  • The Falcon Insurance Public Company Limited
  • The Siam Commercial Bank Public Company Limited
  • The Viriyah Insurance Public Company Limited
  • Tokio Marine Life Insurance (Thailand) PCL
  • Tokio Marine Safety Insurance (Thailand) PCL
  • Tokio Marine Safety Insurance Thailand

Important documents to check insurance eligibility

  • Insurance card
  • ID card or government-issued photo card

Contact us

Request a medical certificate and a copy of medical history

Document Center, call 0-2265-7777 ext. 50125-26
Business days and hours: Monday – Friday time 07.00 – 19.00 hrs. 
Saturday-Sunday and public holidays at 07.00 - 17.00 hrs.

Inquiry about making Faxclaim

Contract Customer Service Department / UR Nurse Tel. 0-2265-7777 ext. 51476-78 
Business days and hours: Monday – Friday time 07.00 - 19.00 hrs.
Saturday-Sunday and public holidays at 07.00 - 17.00 hrs.

Admit information inquiries / room inspection

Admit unit Tel. 0-2265-7777 ext. 51442-43
Ask about expenses.
● Outpatient Finance Department Tel. 0-2265-7777 ext. 50170-71
● Inpatient Finance Department Tel. 0-2265-7500, 0-2265-7973-71
Business days and hours: Every day, 24 hours a day.

Contact us

   0 2265 7777